FAQs

FAQs

Shiny Cleaning Agency

Have a cleaning-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • How do I get a quote?

    We strive to make the process streamlined and convenient through our online form. Please fill out this form to book a cleaning. As you provide information about your house and schedule, your quote will dynamically adjust! Our free, same-day estimates are one of the reasons we're among the preferred office cleaning companies in Jersey City, NJ.

  • Am I charged the full quote amount even if it doesn't take that long to clean my home?

    No, you’re only charged based on the amount of time your cleaner was actually at your home working! If they finish early, you aren’t charged the full amount quoted. Our honesty and quality work is what's made us one of the office cleaning companies Jersey City, NJ turns to for its needs.

  • Does someone have to visit my home before I can book a cleaning?

    Absolutely not! We wouldn’t want pushy salespeople coming to our house, so we would never do that to you. It will only take a minute to get a quote and book your cleaning through our online form. Get ready to learn why Shiny Cleaning Agency is one of the office cleaning companies Jersey City, NJ counts on.

  • Are cleaning supplies included?

    Cleaning supplies are included. Unless upon request you would like to supply your own product.


  • What if I'm not happy with my cleaning?

    Please get in touch with us right away and we’ll make arrangements to rectify the situation. We have a satisfaction guarantee that we stand by. Shiny Cleaning Agency does all it can to maintain its reputation as one of the top office cleaning companies in Jersey City, NJ!

  • Can I have service on the same day that I book with Shiny Cleaning Agency?

    We don’t guarantee same-day bookings. However, depending on the day, we can often meet this requirement. Reach out to Shiny Cleaning Agency today and learn why we're known for post construction cleaning Jersey City, NJ can count on!

  • Do I have to be home for my cleaning?

    It’s completely up to you. If you’re not going to be home, make sure you let us know how to access your house by putting the information in your customer dashboard. According to Trafft, an online business administration resource, nearly 60% of homeowners close the doors in their homes to hide dust, dirt, and clutter from visitors. This doesn't have to be you! Fill out a form today and get started with one of the preferred office cleaning companies in Jersey City, NJ.

  • Does my cleaner arrive at the exact time I booked?

    Yes, most of the time. However, we allow a one-hour window due to traffic and weather circumstances. In scenarios where your cleaner will be late, you will be contacted so you know the ETA. Our prompt service and professionalism have made us the top choice for post construction cleaning in Jersey City, NJ!

  • Are there any commitments or contracts?

    No, you can cancel service at any time without any penalties. You don’t have to commit to any contracts or a pre-determined number of appointments. We understand that circumstances can change, so we allow flexibility in our services. Fill out our call-back form today to get started with a free estimate. You'll soon understand why we're known for post construction cleaning Jersey City, NJ depends on!

  • When is payment for my services due?

    You are not charged until after the cleaning has been completed. Your invoice will reflect only the amount of time that your cleaner was actually at your home working, rounded up to the nearest 15-minute increment. Fill out our call-back form today and learn what makes us one of the preferred office cleaning companies in Jersey City, NJ!

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